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sophos mdr 24 7 managed protection

24/7 Threat Detection and Response

Sophos MDR is a fully managed 24/7 service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, and more.

Ransomware and Breach Prevention Services

The need for always-on security operations has become an imperative. However, the complexity of modern operating environments and the velocity of cyberthreats make it increasingly difficult for most organizations to successfully manage detection and response on their own. With Sophos MDR, our expert team stops advanced human-led attacks. We take action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. Sophos MDR is customizable with different service tiers, and can be delivered via our proprietary technology or using your existing cybersecurity technology investments


Sophos Solutions z Lizard

Lizard is a Sophos Platinum Partner. Our experts provide professional support in the selection of an antivirus program and help in the implementation and ongoing maintenance of the purchased solution.


MDR for business


Cybersecurity Delivered as a Service

 Enabled by extended detection and response (XDR) capabilities that provide complete security coverage wherever your data reside, Sophos MDR can:

  • Detect more cyberthreats than security tools can identify on their own Our tools automatically block 99.98% of threats, which enables our analysts to focus on hunting the most sophisticated attackers that can only be detected and stopped by a highly trained human. 
  • Take action on your behalf to stop threats from disrupting your business Our analysts detect, investigate, and respond to threats in minutes — whether you need full-scale incident response or help making accurate decisions. 
  • Identify the root cause of threats to prevent future incidents We proactively take actions and provide recommendations that reduce risk to your organization. Fewer incidents mean less disruption for your IT and security teams, your employees, and your customers.

Compatible with the Cybersecurity Tools 

You Already Have 

We can provide the technology you need from our award-wining portfolio, or our analysts can leverage your existing cybersecurity technologies to detect and respond to threats. Sophos MDR is compatible with security telemetry from vendors such as Microsoft, CrowdStrike, Palo Alto Networks, Fortinet, Check Point, Rapid7, Amazon Web Services (AWS), Google, Okta, Darktrace, and many others. Telemetry is automatically consolidated, correlated, and prioritized with insights from the Sophos Adaptive Cybersecurity Ecosystem (ACE) and Sophos X-Ops threat intelligence unit.

MDR That Meets You Where You Are 

Sophos MDR is customizable with different service tiers and threat response options. Let the Sophos MDR operations team execute full-scale incident response, work with you to manage cyberthreats, or notify your internal security operation teams any time threats are detected. Our team quickly learns the who, what, when, and how of an attack. We can respond to threats in minutes.

Key Capabilities Sophos MDR


24/7 Threat Monitoring and Response

We detect and respond to threats before they can compromise your data or cause downtime. Backed by six global security operations centers (SOCs), Sophos MDR provides around-the-clock coverage.

Compatible with Non-Sophos Security Tools

Sophos MDR can integrate telemetry from third-party endpoint, firewall, identity, email, and other security technologies as part of Sophos ACE.

Full-Scale Incident Response

When we identify an active threat, the Sophos MDR operations team can execute an extensive set of response actions on your behalf to remotely disrupt, contain and fullyeliminate the adversary.

Weekly and Monthly Reporting

Sophos Central is your single dashboard for real-time alerts, reporting, and management. Weekly and monthly reports provide insights into security investigations, cyberthreats, and your security posture.

Sophos Adaptive Cybersecurity Ecosystem

Sophos ACE automatically prevents malicious activity and enables us to search for weak signals for threats that require human intervention to detect, investigate, and eliminate.

Expert-Led Threat Hunting

Proactive threat hunts performed by highly-trained analysts uncover and rapidly eliminate more threats than security products can detect on their own. The Sophos MDR operations team can also use third-party vendor telemetry to conduct threat hunts and identify attacker behaviors that evaded detection from deployed toolsets.

Direct Call-in Support

Your team has direct call-in access to our Security Operations Center (SOC) to review potential threats and active incidents. The Sophos MDR operations team is available 24/7/365 and backed by support teams across 26 locations worldwide.

Dedicated Incident Response Lead

We provide you with a Dedicated Incident Response Lead who collaborates with your internal team and external partner(s) as soon as we identify an incident and works with you until the incident is resolved.

Root Cause Analysis

Along with providing proactive recommendations to improve your security posture, we perform root cause analysis to identify the underlying issues that led to an incident. We give you prescriptive guidance to address security weaknesses so they cannot be exploited in the future.

Sophos Account Health Check

We continuously review settings and configurations for endpoints managed by Sophos XDR and make sure they are running at peak levels.

Threat Containment

For organizations that choose not to have Sophos MDR perform full-scale incident response, the Sophos MDR operations team can execute threat containment actions, interrupting the threat and preventing spread. This reduces workload for internal security operations teams and enables them to rapidly execute remediation actions.

Intelligence Briefings: “Sophos MDR ThreatCast”

Delivered by the Sophos MDR operations team, the “Sophos MDR ThreatCast” is a monthly briefing available exclusively to Sophos MDR customers. It provides insights into the latest threat intelligence and security best practices.

Breach Protection Warranty

Included with all Sophos MDR Complete annual (one to five years) and monthly licenses, the warranty covers up to $1 million in response expenses. There are no warranty tiers, minimum contract terms, or additional purchase requirements.

Sophos MDR Included Integrations

Security data from the following sources can be integrated for use by the Sophos MDR operations team at no additional cost. Telemetry sources are used to expand visibility across your environment, generate new threat detections and improve the fidelity of existing threat detections, conduct threat hunts, and enable additional response capabilities.

Add-On Integrations

Security data from the following third-party sources can be integrated for use by the Sophos MDR operations team via the purchase of Integration Packs. Telemetry sources are used to expand visibility across your environment, generate new threat detections and improve the fidelity of existing threat detections, conduct threat hunts, and enable additional response capabilities.

MDR - do you have any questions?


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